Know every officer is where they should be. Prove it to your client.
Timax runs the guarding contract from roster to proof: control room, welfare, patrols, the occurrence book and a client portal, in one system.
On duty
Late
Missed check-in
A. Osei
15:00 · pre-shift chase sent
L. Baptiste
Oracle Gate
P. Nair
Kennet Wharf
T. Hale
Castle Street Depot
Sample night, fictional officers and sites
The nights that cost you contracts
A post is empty at 19:00.
Officers confirm before they travel. You find the gap in the afternoon, not at the door.
A lone officer stops answering at 03:00.
The missed check call starts a chain of contacts. Every step is recorded.
The client asks what happened last night.
One click produces the evidence pack. Their portal already shows it.
An expired licence is on a post.
The roster warns you before you commit. An override needs a written reason.
One night, start to finish
Watch a night run through Timax
One officer, one lone site, one missed check-in. Every step leaves evidence behind, and the client sees the result the next morning.
- 15:02
The gap is found before the shift
Amina confirms tonight's shift. Tom has not replied, so the control room rings him while there is still time to cover.
- 18:57
Booked on, inside the site boundary
The app checks the boundary and asks the two questions the site requires. Photos are stamped for time and place.
- 19:46
Plant room checked
The gauge is photographed and the job closes itself.
- 20:14
Patrol walked, and scored
Six checkpoints, in order, at a plausible pace. The run is marked verified.
- 21:06
Visitor in, key out
A contractor is signed in and the plant-room key is issued in his name, due back at 23:00. Both go in the occurrence book.
- 05:00
A check-in is missed
The alert appears on the board straight away. Nobody has to notice it.
- 05:04
Called, answered, cleared
The operator rings Amina from the board. She was in the plant room with no signal. The alert is cleared with that reason.
- 06:59
Booked off with a handover
The shift cannot close without its handover entry. The control room approves it.
- 08:02
The client asks. One click answers.
The evidence pack is ready, and the client's portal already shows the night.
What you will not find everywhere
Employed and agency, one roster
Supplier officers sit on the same roster as your own staff, with the same record and the same licence checks. You can see how each supplier actually performs.
Mon 19:00 – 07:00
Night Officer
Tue 19:00 – 07:00
Night Officer
Wed 19:00 – 07:00
Night Officer
Thu 19:00 – 07:00
Night Officer
Proof of the shift, in one click
When a client asks what happened overnight, you do not go looking. A confidential pack of the whole shift is ready, with the map, photos, check-ins, patrols, visitors and the full log.
- ✓Map and GPS trail
- ✓Book-on and book-off, with stamped photos
- ✓Every check-in, including the missed one and how it was cleared
- ✓Patrol run with integrity result
- ✓Job photos and signatures
- ✓Visitors in and out, keys issued and returned
- ✓Handover entries
- ✓Full activity log
A client who can see the service
Your client gets their own portal with their roster, check-call history, incidents, occurrence book and patrol reports, plus a scorecard. Review meetings start from facts.
Built for how UK guarding actually runs
SIA licences
Checked against the register every day for everyone on duty.
RIDDOR
Reportable incidents flagged and kept in a register.
Daily Occurrence Book
Locked entries, visitors and keys, sent to the client as a PDF.
Lone-worker welfare
Check calls, escalation and panic, with the full record.
Agency labour
Supplier officers on your roster, with a view of how each performs.
Site inductions
Who is approved at which site, from preferred to banned.
Available with Timax
HR, vetting and onboarding, read by the roster
Right to work, vetting status, training and absence sit alongside the roster. The wrong person is stopped when you assign them, not found at the inspection.
HR and vetting →How it starts
Moving system is a project. This is how we run it, and your operation keeps running while we do.
01
A conversation
We learn your sites, your roster patterns and what keeps going wrong.
02
Your data
Officers, clients, sites, posts and rate cards are brought across from a copy of what you have.
03
A trial run
Pay totals are checked against your current system before anything goes live.
04
Go live
By branch or by client. Your old system keeps running until you switch.
Questions we get asked
Book a demo
A demo is a real shift running through Timax, using your own sites and roster patterns if you send them.